This website uses cookies to ensure you get the best experience
OK
Privacy Policy
Wolkee Technology GmbH
Alboinstraße 36-42,
12103 Berlin
Contact: info@mysteries.love

Privacy Policy for the website mysteries.love
1. General Information
1.1 Purpose:
We are committed to protecting your personal data and ensuring its confidentiality. This policy complies with the General Data Protection Regulation (GDPR) and Czech laws.

1.2 Scope:
This policy applies to all personal data processed by the Company in connection with the Service.

1.3 Data Controller:
The data controller responsible for processing your personal data is Wolkee Technology GmbH, Alboinstraße 36-42, 12103 Berlin, Germany. If you have any questions about this privacy policy or our data protection practices, please contact us at info@mysteries.love.
2. Collection and Storage of Personal Data and the Nature and Purpose of Their Use
2.1 Visiting the Website:
When you access our website, the browser used on your device automatically sends information to our website’s server. This information is temporarily stored in a log file. The following information is collected without your intervention and stored until automated deletion:

- IP address of the requesting computer
- Date and time of access
- Name and URL of the retrieved file
- Website from which access is made (referrer URL)
- Browser used and, if applicable, the operating system of your computer and the name of your access provider

The aforementioned data will be processed for the following purposes:

- Ensuring a smooth connection setup of the website - Ensuring comfortable use of our website
- Evaluating system security and stability
- For further administrative purposes

The legal basis for data processing is Art. 6(1)(f) GDPR. Our legitimate interest follows from the purposes listed above for data collection.

2.2 Using Our Contact Form:
For questions of any kind, we offer you the opportunity to contact us via a form provided on the website. A valid email address is required so that we know who the request came from and to answer it. Further information can be provided voluntarily.

Data processing for the purpose of contacting us is carried out in accordance with Art. 6(1)(a) GDPR based on your voluntary consent.

2.3 Using Our Services:
For the use of our paid services (e.g., video courses, online courses, offline courses), we collect personal data such as name, address, email address, and payment information. These data are necessary to fulfill our contractual obligations to you and are processed in accordance with Art. 6(1)(b) GDPR.

2.4 Online Consultations and Sessions:
When using our online consultations, coaching sessions, and live classes, we may collect and process additional information, including:
- User identification data: name, surname, email address, phone number.
- Session information: time and date of the session, duration, and the topics discussed.
- Technical data: IP address of the device used for connecting to the online session, browser information, and operating system details.
- With your consent and where necessary, we may record sessions for your personal use or to improve the quality of our services. If a session is recorded, you will be notified in advance, and the recording will be accessible only to you and our instructors.
These data are used to provide you with high-quality services, fulfill our contractual obligations, and enhance user experience.
The legal basis for data processing is Art. 6(1)(b) GDPR — performance of a contract and Art. 6(1) (f) GDPR — legitimate interests.
3. Disclosure of Data
3.1 Your personal data will not be transferred to third parties for purposes other than those listed below. We only share your personal data with third parties if:

- You have given your explicit consent
- The disclosure is necessary for the establishment, exercise, or defense of legal claims and there is no reason to assume that you have an overriding legitimate interest in the non-disclosure of your data
- There is a legal obligation to disclose
- It is legally permissible and necessary for the performance of contractual relationships with you

3.2 Data Disclosure in the Context of Online Sessions:
Your personal data related to online sessions and consultations may be disclosed to third parties only in the following cases:
- If you have provided explicit consent for data disclosure.
- If it is necessary to ensure the operation and functionality of online services (e.g., data sharing with video conferencing providers, payment systems).
- In the case of a legal obligation or governmental request.
- If data disclosure is necessary to protect your interests or to fulfill contractual obligations.
4. Cookies
Our website uses cookies. These are small text files that are stored on your device and saved by your browser. They do not harm your device. We use cookies to make our offer more user-friendly, effective, and secure.
5. Rights of the Data Subject
You have the right to:

- Request access to your personal data processed by us (Art. 15 GDPR)
- Request rectification of incorrect or incomplete personal data stored by us (Art. 16 GDPR)
- Request erasure of your personal data stored by us (Art. 17 GDPR)
- Request restriction of processing your personal data (Art. 18 GDPR)
- Receive your personal data in a structured, commonly used, and machine-readable format or to request the transfer to another controller (Art. 20 GDPR)
- Withdraw your consent at any time (Art. 7(3) GDPR)
- Lodge a complaint with a supervisory authority (Art. 77 GDPR)
6. Data Security
6.1 We use the SSL (Secure Socket Layer) method in conjunction with the highest level of encryption supported by your browser.

6.2 Data Security for Online Sessions:
We take all possible measures to ensure the security of data during online sessions, including:
- Using encrypted communication channels (e.g., SSL/TLS) for video sessions.
- Restricting access to session recordings and storing them in secure systems.
- Regular security checks and updates to protect data from unauthorized access.

These additional sections will help ensure the confidentiality and security of your users' data in the context of online sessions and consultations, as well as compliance with data protection regulations.
7. Currency and Changes to This Privacy Policy
This privacy policy is currently valid as of August 1, 2024. Due to the further development of our website and offers, or due to changes in legal or regulatory requirements, it may become necessary to change this privacy policy.
8. Contact
If you have any questions about this privacy policy, please contact us at:

Email: info@mysteries.love
Address: Wolkee Technology GmbH, Alboinstraße 36-42, 12103 Berlin